Meet Bridgy — Your 24x7
AI Customer Service Assistant
Bridgy bridges the gap between your business and your customers with smart, natural, and lightning-fast conversations. It learns with every interaction, so your customer experience keeps getting better, even while you sleep.
Manage, Monitor, and Evolve Your Assistant
The Bridgy backend puts you in complete control. Manage your knowledge base, track performance metrics, and customize the user experience, all from one intuitive platform designed for product managers and knowledge leaders.
Knowledge Management
- Upload PDFs, DOCX, CSV, or links from the FAES Knowledge Center
- Organize and tag data by topic (safety, materials, logistics, etc.)
- Retrain the assistant anytime in one click
Analytics & Insights
- View chat logs and understand user intent
- Identify customer-asked questions and fine-tune the assistant accordingly
- Capture "no-answer" questions to plan new FAES content
Customization & Control
- Adjust tone, greeting messages, and branding
- Control quick contact options which can be contact forms/links
- Integrate widget on WordPress or any other platforms easily
Inside Bridgy: The Five-Stage Intelligence Pipeline
From raw documents to intelligent conversations, Bridgy operates through a sophisticated multi-stage process that ensures accuracy, relevance, and continuous improvement.
Data Ingestion & Training
Upload FAES Knowledge Center articles, PDFs, and documents. Bridgy automatically indexes, classifies, and trains on the content using advanced vector embeddings.
Contextual Understanding
Uses advanced LLM combined with vector search to understand user intent and instantly match it with the most relevant FAES resources from the knowledge base.
Behavioral Analysis
Learns from the user interactions during the conversation to improve relevance and accordingly you can personalize responses and avoid content gaps for FAES.
Human-like Conversation Delivery
Responds in natural, brand-aligned language and can include links, media, or call-to-actions like 'Contact FAES' to drive engagement, learning, and expert consultation.
Continuous Learning & Optimization
FAES can add new materials anytime. Bridgy automatically retrains to stay current, ensuring the assistant evolves with the organization's growing knowledge and insights.
Simple, Transparent Pricing
Choose the perfect plan for your business. Upgrade or downgrade anytime.
Starter Plan
- Interactions: 5,000
- Assistants: 01
- Upload PDF, DOCX, CSV
- Additional Interaction Cost: $0.012
Growth Plan
- Interactions: 10,000
- Assistants: 02
- Upload pdf, docx, csv
- Additional Interaction Cost: $0.018
Professional Plan
- Interactions: 50,000
- Assistants: 03
- Upload pdf, docx, csv
- Additional Interaction Cost: $0.03
Enterprise Plan
- Custom AI Assistant automation solutions tailored to your enterprise needs.
- Private deployment / on-prem option
Frequently Asked Questions
Everything you need to know about Bridgy AI.
Want to level up your customer support?
Let Bridgy take care of every chat — fast, accurate, and always on.
Get your AI assistant now